FAQs
Shopping & Products
What products are available in your shop?
We offer a complete range of industrial automation and engineering components including motors, sensors, VFDs, pneumatic and hydraulic parts, and more.
Are your products genuine and from well-known brands?
Yes, all our products are sourced from reliable, world-renowned suppliers to ensure quality and performance
Can I get detailed product specifications before buying?
Absolutely. Each product page includes specifications, and our team is available for any technical clarifications.
Do you have stock available or are items made-to-order?
Most items are in stock and ready to ship. Some specialty items may be made-to-order — availability is noted on each product page.
Can I request a quotation for items I see in the shop?
Yes, you can either purchase directly or request a custom quotation for large or project-based orders.
Orders & Delivery
How can I place an order?
Orders can be placed directly through our website. For bulk or custom orders, you can also contact us via email or phone.
What are the available payment methods?
We accept bank transfers, card payments, and cash-on-delivery.
How long does delivery take?
Standard delivery within Sri Lanka usually takes 1–3 business days. Delivery time for special orders or international shipments may vary.
Can I track my order?
Yes, once your order is dispatched, a tracking link will be provided via email.
Do you deliver outside Sri Lanka?
Yes, international delivery is available for select items. Please contact us directly to arrange global shipping.
Support & Technical Help
Do you offer after-sales support or installation guidance?
Yes, we provide comprehensive after-sales support, including product guidance, installation tips, and troubleshooting.
Is there a warranty on the products?
All products come with a warranty period, which varies depending on the brand and item. Warranty details are listed per product.
What if a product I bought doesn't work as expected?
If there's a defect or mismatch, please contact us immediately. We’ll guide you through returns or replacements.
How do I know if a product is compatible with my system?
Our technical team can assist you in choosing the right product and confirming compatibility — just reach out!
Can I consult with an engineer before purchasing?
Definitely. Our experienced engineers are available to offer consultation based on your project or machinery needs.